10 March 2020
In this second episode, we give Carte Blanche to Emmanuel Thommerel, who has been the Information Systems Director for the Electronics activity of LACROIX since 2017.
Together with him, we open the doors t o the world of industrial data. He explains how digitalisation and data use are allowing new services to be created for the company’s customers and employees. Thanks to specific use cases of the IoT in particular, we can decode the secrets of the LACROIX information system.
Enjoy your listening!
(Podcast only available in French)
Digitalising a process does not mean dehumanising it. When we digitalise, we always take people into account.
I have a dream… that the entire electronics ecosystem, and even beyond that, would one day speak the same language
Data: a strategic focus for the business
After having had some experience working in retail, Emmanuel Thommerel began to wonder about access to data and the differences that exist between B2C and B2B.
I don’t understand why you can’t see a real-time points balance or real-time stock in the B2B world, like you do in a shop. When you order on the Internet, you have information available to you. So when you are a customer of an industrial group, why could you not have the same information?
For a manufacturer such as LACROIX, data digitalisation is a strategic focus. According to Emmanuel, the aim is to extract information and make it useful:
Working towards a standardised, service-oriented information system
“We have plant implementations that are local, but our information system is increasingly global.” For Emmanuel Thommerel, it is important to offer standardised IT services that can be used by any customer, whether they are based in France, or Africa, Western Europe, the United States, etc. For this to work, our information systems and the customers’ information systems must evolve in parallel.
In addition, our information system is more service-oriented, particularly in terms of the implementation of POC (proof of concept) on different business aspects. “With the lean management methodology, we notice what isn’t working and we correct it. It is a virtuous circle that aims to ensure that the things we do today are done better tomorrow.”
Support for operators in the digital transformation
“We tend to say that tomorrow’s operator will be a digital operator, who is capable of using IT tools and understanding data. If we want digitalisation to be successful, we need to get the teams on board and show them why it is interesting in relation to their job, but also why data is interesting.”
Emmanuel Thommerel: a short profile
After his PhD, he began working as Information Systems Director for LACROIX’s Electronics activity in 2017. For more than 20 years, he specialised in information systems management for groups such as PSA, Alstom, AREVA and Yves Rocher.